Contact Us
For media-related requests, retail inquiries, or general questions, please use the form below or contact us here.
FAQs
What is your return policy?
Returns or exchanges are available within 14 days of date of receipt of item(s).
Pack items in the original form they arrived. All tags must still be attached.
Customers will receive a return shipping label, to be adhered on the original package.
Once the returned item has been reviewed, a refund will be issued.
A small handling fee will be assessed at time of return. This process usually takes 7-10 business days.
You may email us to inquire about your return by clicking here.
Can I wash my NGL sportswear?
Yes. You may wash on machine wash cold, gentle cycle, non-chlorine bleach only if necessary.
We advise drying on a line or rack. NGL mesh laundry bags comings soon!
I didn't receive the correct Club points
NGL Club points should be added automatically, but if for some reason yours was incorrectly tracked, please contact us here, so that we may correct your total!
I'm not sure what size I am...
I want to be a brand ambassador
This feature is coming soon, but you may learn more, and join our waiting list, by clicking here.